Privacy Policy

Effective Date: 11/1/25

Last Updated: 11/1/25

Introduction

PivotPoint ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website or submitting information through our contact form, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

When you submit our contact form or communicate with us, we may collect:

  • Name

  • Email address

  • Phone number

  • Company name

  • Project details and other information you choose to provide

Information Automatically Collected

When you visit our website, we automatically collect certain information through cookies and similar technologies, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on pages

  • Referring website

  • Geographic location (general area, not precise location)

We use Google Analytics to help us understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our site.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service

  • Communicate with you about our services

  • Improve our website and user experience

  • Analyze website traffic and usage patterns

  • Comply with legal obligations

We will only use your contact information to respond to your inquiry and discuss our construction consulting services. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect analytics data.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us understand how you use our site and improve your experience.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly (e.g., contact form submission)

  • Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

For more information about Google Analytics and how to opt-out, visit: https://tools.google.com/dlpage/gaoptout

How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., website hosting, email services, analytics). These providers are contractually obligated to keep your information confidential.

  • Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for up to 2 years or until you request deletion.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

California Residents (CCPA/CPRA Rights)

If you are a California resident, you have the right to:

  • Know: Request information about the personal information we collect, use, and disclose

  • Access: Request a copy of the personal information we have about you

  • Delete: Request deletion of your personal information

  • Opt-Out: Opt-out of the sale of your personal information (note: we do not sell personal information)

  • Non-Discrimination: Exercise your privacy rights without receiving discriminatory treatment

To exercise these rights, please contact us using the information provided below. We will respond to your request within 45 days.

All Users

Regardless of your location, you may:

  • Update or correct your information by contacting us

  • Unsubscribe from our communications by following the unsubscribe link in our emails

  • Request that we delete your information from our records

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us:

PivotPoint Management, Inc.
Email: contact@pivotpoint.management

California-Specific Disclosures

Information We Collect

In the past 12 months, we have collected the following categories of personal information:

  • Identifiers: Name, email address, phone number, IP address

  • Commercial Information: Project inquiries and service interests

  • Internet Activity: Website usage data, pages visited

  • Geolocation Data: General geographic location based on IP address

Business Purposes for Collection

We collect and use personal information for the following business purposes:

  • Providing and improving our services

  • Responding to inquiries and customer service

  • Website analytics and improvement

  • Complying with legal obligations

Categories of Third Parties

We may share personal information with the following categories of third parties:

  • Service providers (website hosting, email services, analytics providers)

  • Professional advisors (legal, accounting)

  • Government entities (when required by law)

No Sale of Personal Information

We do not sell personal information and have not sold personal information in the past 12 months.

Retention Period

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, typically no longer than 2 years for contact form submissions, unless required by law or you request earlier deletion.